PDPA and Your Data: What Veyya Does to Protect You

Your Privacy Is Our Priority

Thailand's Personal Data Protection Act (PDPA, พระราชบัญญัติคุ้มครองข้อมูลส่วนบุคคล) came into full effect in 2022. At Veyya, we have built privacy into the platform from day one — not as an afterthought.

What Data We Collect

We collect only what is necessary to provide our services:

**Contact information** — name, phone number, LINE ID (for notifications)

**Location data** — your service address (not tracked continuously)

**Booking history** — used to personalise recommendations

**Payment data** — processed securely by our PCI-DSS-compliant payment partner; we never store full card numbers

What We Never Do

We never sell your data to third parties

We never share your address with providers beyond what is needed for your booking

We do not track your location outside of active bookings

Your Rights Under PDPA

As a Veyya customer, you have the right to:

**Access** — request a copy of all data we hold about you

**Correction** — update any inaccurate information

**Deletion** — request erasure of your data

**Portability** — receive your data in a machine-readable format

**Objection** — opt out of marketing communications at any time

How to Exercise Your Rights

Visit [veyya.com/legal/data-deletion](/legal/data-deletion) to submit a data request, or contact our Privacy Officer at privacy@veyya.com. We respond within 30 days.

Your trust is the foundation of everything we do.